NEWCOMER’S FAQs

Where do I sign in?

  • Call 210-296-6528 (24hrs Mon-Sun)
  • HHBN S1: Call 210-830-1630 (0830-1530 Mon-Fri)

Where do I go for In-processing?

  • See the Battalion S1 to get your Battalion and Installation In-processing packet. Additionally, the Battalion S1 will schedule your installation in-processing appointment.
  • Your Sponsor will be available to assist you during and throughout your in-processing.
  • If you have not been given a sponsor, please contact the Battalion S1 at 210-296-6528 or e-mail at  usarmy.jbsa.arsouth.list.s1-owner@mail.mil

How do I get to Joint Base San Antonio-Fort Sam Houston?

  • 35N towards Austin.
  • Take exit 159B towards Fort Sam Houston/AT&T Center.
  • Turn Left onto N Walters Street. (This will bring you on post)

Where is Temporary Lodging?

  • The lodging on Fort Sam Houston is InterContinental Hotel Group (IHG). The building number is 592. It is located off of Dickman Road near the Harry Wurzbach gate.
  • Phone: (210) 357-2705 (follow the prompts for assistance)
    Reservations: 877-711-8326
    Hours of Operation: 24 hours 7 days a week 365 days a year.
    Website Information: www.ihgarmyhotels.com

For additional information and detail information such as where is the installation in-processing building located, date, location, time and place for Physical Training (PT)  is conducted, login to AKO

U.S. Army South  -  “Puntos Podemos! – Together We Can!”